The Ethics Crisis in Strata: Why Reform Can’t Wait

The strata industry is at a crossroads.

For many strata professionals, the job is a balancing act—navigating complex legislation, managing competing interests, and maintaining buildings under increasing financial and emotional pressure. But beneath the surface, a deeper issue is eroding trust: ethical conflicts that are too often ignored.

Hidden Conflicts, Real Consequences

Recent scrutiny has revealed troubling practices that undermine the integrity of strata management:

• Undisclosed kickbacks from builders and insurers.

• Opaque contracts that obscure commissions and fees.

• Developer-appointed managers who may prioritize developer interests over those of owners.

These aren’t isolated incidents—they’re systemic issues that damage the credibility of the entire industry. And for owners, especially those new to strata, the lack of transparency can feel like navigating a maze without a map.

The Call for Reform

Consumer advocates, academics, and even some within the industry are calling for urgent change. Their demands are clear:

• Mandatory disclosures of commissions, affiliations, and conflicts of interest.

• Stronger penalties for misconduct, including financial and licensing consequences.

• Co-regulation between government and industry bodies to ensure accountability and restore public trust.

These reforms aren’t about punishing strata professionals—they’re about protecting the integrity of the profession and the communities it serves.

Technology as a Catalyst for Change

At Kobode, we believe technology can be part of the solution.

Our AI-powered platform is designed to bring transparency, consistency, and accountability to strata management. By automating documentation, surfacing relevant legislation, and tracking decisions against bylaws, Kobode helps strata professionals act with clarity and confidence—while giving owners the visibility they deserve.

We’re not here to replace people. We’re here to empower them—with tools that reduce friction, eliminate ambiguity, and foster trust.

A Shared Responsibility

Ethical reform in strata isn’t just a regulatory issue—it’s a cultural one. It requires leadership from within the industry, support from government, and engagement from owners.

At Kobode, we’re committed to being part of that change.

Because when strata works with integrity, everyone benefits.